SCMLAB Password***

*** Since 8 Aug 2025, SCM labs have switched to use CityUHK EID for user logon (the same accounts for logging on CityUHK system

1. Logon Tips for New Users
   • The Username is your CityUHK EID offered by CSC
     
     
   • Account Activation - Students need to go through the ARRO Online Pre-enrollment to activate their CityUHK EID. Staff can activate their CityUHK EID via this Information Technology Services department link: https://www.cityu.edu.hk/its/services-facilities/at-a-glance/it-services-staff   
     
     
   • Please also read these Guidelines on setting and using Computer Account Password by CSC: https://www.cityu.edu.hk/csc/deptweb/support/guidelines/password_setting.htm 
2. Logon Tips for Password Expired Users
   • Please refer to ITS page for changing and reseting password: https://www.cityu.edu.hk/its/services-facilities/change-and-reset-password
3. Changing Your Password
   • Please refer to ITS page for changing and reseting password: https://www.cityu.edu.hk/its/services-facilities/change-and-reset-password
4. Reseting Your Password (Password Forgotten)
   • In case your password is lost, so that you cannot change it by the above, please refer to ITS page for changing and reseting password: https://www.cityu.edu.hk/its/services-facilities/change-and-reset-password