FAQ

1. How do I connect the SCM lab computers remotely from my home?
2. Using Portable Storage Device on SCMLAB Macintosh
3. Adobe CC 2019 (onwards) Requires Adobe ID Login?
4. Why do I need to sign in when I use Adobe CC?
5. Using the MAX dongle to authorize MAX on your own computer
   • The Macintosh computer in SCM teaching labs and Production Centre are well setup to authorize MAX.
     
     To use the MAX dongle to authorize the MAX on your own computer, you have to install iLok License Manager on your own computer to let it recognize the iLok dongle. Please note you do not need to launch iLok License Manager to authorize MAX, unless you want to use it to manage you own iLok dongle.
     
     iLok License Manager can be downloaded from https://www.ilok.com/#!license-manager
6. Why I cannot logon SCMLAB computers and Production Centre's Online-Booking System with my SCMLAB computer account?
7. How can I change my SCMLAB computer account password?
8. How to make a strong password? (The strong password rule)
9. Where are my PC desktop files?
   • Starting from August 2013, SCMLAB PC Windows desktop is not linked to network home anymore. Therefore, files saved on Windows desktop are removed when the system is rebooted. Users are required to save their files in their network home drive (drive U in PC) if they want to keep them. Old desktop files saved before this change can be found in the folder "U:\desktop".
10. How to connect SWEB via Explicit FTP over TLS Encryption (FTPS)
11. How to upload files to my web folder?